Workshop Description:
Are you ready to turn your child care center into a community favorite where families can’t stop raving about their experience? Join Erica Saccoccio, the host of the Child Care Director’s Chair Podcast and a seasoned multi-location child care owner, for a high-energy, 2-hour workshop focused on creating exceptional customer experiences that drive success and build a loyal client base. in this workshop, you will learn how to deliver top-notch customer service that not only meets but exceeds the expectations of your families, leading to raving fans and a thriving child care center. Discover actionable strategies, best practices, and real-world examples to elevate your customer service game and make a lasting impact on your bottom line.